Frequently asked questions
What is LeadTracker?
LeadTracker is a platform & channel agnostic leads tracking software that helps you track, measure and analyse your lead generation activities so that you and your team will make data driven decisions on all your marketing.
LeadTracker is the only leads tracking software you'll need.
Who is LeadTracker suitable for?
LeadTracker is perfect for time-poor, cash-strapped startups, helping them to shorten their learning curve so they can generate better quality leads, faster.
Great too, for ambitious small businesses who want to make data driven marketing decisions without wasting time & money on activities that don't serve them.
What pricing plans does LeadTracker offer?
LeadTracker offers a Starter Plan which is a free 14-day trial. The Intermediate Plan (£18+vat/month or £216+vat/year) gives you access to all the features we currently have. You can import or input unlimited leads with this subscription.
We are currently working on giving power users even more benefits and features, with our Pro Plan. Stay tuned!
What features are in the Starter and Intermediate Plans?
Both plans include access to our user-friendly dashboard, the ability to easily record and track your leads, wins, lead generation channels and marketing expenses. You can retrieve your data at any time by using the Export feature on your account.
If you need help with this, simply drop us a message via the Contact Us tab on this website. Plus, you can import and export your data easily, view our video tutorials on how to get started, check out our YouTube channel for hints & tips or book a zoom demo at any time!
Will you charge more to access features on my account?
We don't believe in charging more to access individual features, unlike other CRM systems.
We want our community of users to be able to access all that LeadTracker can offer, within that subscription plan i.e. if you're on the Intermediate Plan, £18+vat/month is all you'll pay unless you decide to upgrade. This applies whether you're on the Intermediate or the Pro Plan.
Is LeadTracker difficult and time consuming to master?
Not at all! It isn't anything like a complicated CRM system. No extensive training is required and all you need is 15 minutes to familiarise yourself with the tool.
A few minutes each week to record your leads and update your LeadTracker account is all it takes, after that. You can watch our video tutorials on how to get started or simply book a zoom demo with us.
If I change my mind, how do I cancel my subscription?
If you change your mind and wish to cancel your paid subscription, simply drop us an email via the Contact Us tab on the top menu of this website and we'll sort it for you within 2 working days.
If I cancel my account, how can I retrieve my data?
To retrieve your data at any time, you can simply use the Export feature on your LeadTracker account.
If you need more help with exporting your data, do drop us a message via the Contact Us tab on the top menu of this website and we'll get this sorted for you.